Managing Endpoints with IGEL and UMS
Improving the experience for users and IT
Managing endpoints effectively is crucial for both IT teams and end-users. Many organizations struggle with outdated systems that lead to security vulnerabilities, high operational costs, and inconsistent user experiences.
IGEL and the Universal Management Suite (UMS) offer a comprehensive solution that simplifies endpoint management, enhances security, and ensures a seamless user experience. This guide will help you position IGEL to address these common pain points, demonstrating how our solutions can transform endpoint management for your customers.
Endpoint Management Challenges
- Problem: Complex and time-consuming endpoint management.
- Time-consuming, Complex, Inefficient.
- IGEL’s Solution:
- UMS allows centralized control of all endpoints.
- Simplifies updates and configurations with a single management console.
- Reduces IT workload, allowing staff to focus on strategic initiatives.
- Enhanced Security: The Preventative Security Model reduces the attack surface and prevents unauthorized software installation, significantly lowering the risk of malware and ransomware attacks.
- Centralized Management: UMS allows centralized control of all endpoints, enabling consistent policy application and reducing the time and effort required for updates and configurations.
- Cost Efficiency: By converting existing hardware into secure endpoints, IGEL extends the lifecycle of devices, reducing capital expenditure and e-waste. It also cuts costs by eliminating the need for multiple security tools, lowering licensing fees, and saving on operational expenses through simplified, centralized management.
- Seamless Cloud Integration: IGEL integrates with leading VDI and DaaS solutions, providing secure and efficient access to cloud-based digital workspaces from any device.
How IGEL Helps
Problem | How We Help |
Challenges in managing remote and hybrid work environments | IGEL supports secure remote access and management, ensuring business continuity and flexibility. |
Complex and time-consuming endpoint management | UMS provides centralized management, simplifying updates, and configurations. |
High costs due to frequent hardware upgrades | IGEL extends the lifecycle of existing devices, reducing capital expenditures and e-waste. |
Difficulty in transitioning to cloud workspaces | IGEL seamlessly integrates with VDI and DaaS solutions, providing secure access to cloud-based workspaces. |
Limited IT resources for strategic initiatives | Automating routine tasks with UMS frees up IT staff to focus on higher-value projects. |
Maintaining compliance with evolving industry standards | IGEL’s secure OS and centralized management help meet regulatory requirements efficiently. |
Inconsistent user experience across different devices | IGEL OS ensures a uniform, fast, and reliable interface on all endpoints. |
Need for regular security patches and updates | IGEL’s modular OS design allows for easy, controlled updates, reducing the burden on IT teams. |
Ensuring high uptime and reliability | Robust backup and recovery solutions with UMS ensure system reliability and minimize downtime. |
Ensuring secure authentication and access control | IGEL integrates with leading MFA and SSO solutions, enhancing endpoint security and user authentication. |
Tools to Help you Sell
For CISOs: IGEL helps CISOs fortify their organization's defenses against sophisticated cyber threats without relying on outdated reactive measures or risking data breaches.
For IT Managers: IGEL enables IT Managers to streamline and automate endpoint management, enhancing operational efficiency without the burden of manual updates or fragmented tools.
For CTOs: IGEL empowers CTOs to future-proof their IT infrastructure, ensuring scalability and sustainability without the high costs of frequent hardware upgrades or inefficient practices.
Questions to Ask
Follow Up:
- Impact: How do these challenges affect your overall IT operations and user productivity?
- Strategic Importance: How critical is it for your organization to address these challenges to meet your strategic goals?
- Resource Allocation: What financial impacts are associated with these challenges, such as increased IT costs or lost productivity?
- Future Planning: What are your plans for improving endpoint management and security over the next few years?
- Decision-Making Process: Who is responsible for making decisions about endpoint management, and what criteria will influence these decisions?
Follow Up:
- Impact: How do these difficulties affect your team’s ability to work efficiently and securely?
- Strategic Importance: How crucial is it to optimize your remote work setup to ensure business continuity and employee satisfaction?
- Resource Allocation: What are the costs associated with supporting remote and hybrid work, including IT support and infrastructure investments?
- Future Planning: What are your plans for improving remote work capabilities and infrastructure?
- Decision-Making Process: Who is responsible for decisions regarding remote work technology and policies?
Follow Up:
- Impact: How does the current process affect system reliability and security?
- Strategic Importance: How important is it to streamline and automate these processes to reduce downtime and improve security?
- Resource Allocation: What are the costs and resource implications of your current update and patch management process?
- Future Planning: What are your plans for enhancing these processes in the future?
- Decision-Making Process: Who decides on the tools and methods for managing updates and patches, and what are the key considerations?
Email Templates
Below are three email templates written for three different personas: Security, Operations, and Executives.
Subject: Strengthen Your Security Posture with IGEL’s Preventative Approach
Hi [CISO’s Name],
Are you struggling to stay ahead of sophisticated cyber threats, knowing that reactive security measures are no longer enough? Many organizations attempt to tackle this with layers of traditional defenses, but these often fail to protect against advanced threats.
IGEL’s Preventative Security Model offers a proactive solution to eliminate endpoint vulnerabilities, keeping your organization secure.
- Enhanced Security: Read-only OS prevents unauthorized installations, reducing the attack surface.
- Centralized Management: UMS allows for easy management and consistent policy enforcement across all endpoints.
- Compliance Support: Aligns with Zero Trust principles and industry standards, ensuring regulatory adherence.
Would you like to learn more about how we can help fortify your security strategy?
Best regards, [Your Name]
Subject: Enhancing Operational Efficiency with IGEL
Hi [IT Manager’s Name],
Are you finding it difficult to ensure the smooth functioning of your IT systems due to fragmented tools and manual processes? Many IT teams struggle with integrating platforms and automating tasks, which often leads to inefficiencies and increased workload.
IGEL can streamline your operations by providing an integrated, automated endpoint management solution.
- Centralized Management: UMS allows for the seamless integration of tools and platforms, reducing complexity.
- Automated Updates: Automate routine tasks such as software updates and patches.
- Improved Reliability: Ensure high uptime with robust backup and recovery solutions.
Would you like to discuss how IGEL can help improve your operational efficiency?
Best regards, [Your Name]
Subject: Future-Proof Your IT Infrastructure with IGEL
Hi [CTO’s Name],
Are you concerned about preparing for future technological trends and ensuring your infrastructure is scalable and flexible? Many organizations struggle to adapt to new technologies while balancing innovation with budget constraints.
IGEL offers a sustainable, scalable solution that supports long-term strategic alignment and innovation.
- Scalability & Flexibility: Adapt to new technologies with ease.
- Sustainable Practices: Implement environmentally friendly operations and reduce your carbon footprint.
- Innovation Support: Foster a culture of innovation with secure, scalable endpoints.
Would you like to explore how IGEL can help future-proof your IT infrastructure?
Best regards, [Your Name]