Title: "The Seamless Communication Revolution at HOPPE"
🌟 Act 1: The Challenge
HOPPE, a global manufacturer, faced a challenge when adopting Skype for Business as their IP telephony solution. Their existing thin clients were incompatible with the new software. Despite their vendor's inability to provide support, HOPPE needed a seamless solution to integrate Skype for Business and improve endpoint management.
🌟 Act 2: The Quest for a Solution
Gerhard Kapeller, HOPPE's IT infrastructure overseer, sought a solution for software challenges. They chose IGEL, a renowned German vendor. IGEL OS supported Citrix HDX RealTime Media Engine, crucial for VoIP telephony, and seamless integration with their VDI environment.
🌟 Act 3: The Triumph
In August 2016, HOPPE implemented 35 IGEL UD3 thin clients at their Swiss headquarters. The transition was smooth, enabling users to fully utilize Skype for Business in their Citrix VDI environment. The performance and voice quality improved significantly. The trial's success led to a wider rollout across Europe, transforming HOPPE's IT landscape and validating Gerhard Kapeller's confidence in IGEL's solution.
- HOPPE faced a challenging integration of Skype for Business with their existing IT infrastructure.
- They found a savior in IGEL, who provided a seamless solution.
- The rollout improved communication, performance, and user satisfaction, leading to a transformation in their IT strategy.