90-second story:
Mind Map:
Overview:
In a global Fortune 500 retail company, The IT team faced significant challenges in managing technology across 5,000 stores. They deployed IGEL's technology, managing over 20,000 endpoints with less than one person required for support. This move solved major operational issues, offering employees a consistent and easy-to-use experience in a high-turnover environment while ensuring security and reducing costs.
Initially, the company used Windows and then Linux, but both increased support calls and costs. Realizing the endpoint was the primary issue, they chose IGEL for its simplicity, reliability, and security. This choice significantly saved licenses, software distribution, and management costs. They reduced overheads substantially, with IGEL providing a robust, secure operating system that required minimal patching and maintenance.
This helped in three key areas:
- Control: The solution simplified management, making updates seamless with minimal intervention. This streamlined process benefited both the IT team and the store associates, who could rely on consistent performance and ease of use.
- Risk: IGEL's secure operating system reduced the risk of security breaches and the need for constant patching, which is especially crucial in a retail environment with variable bandwidths and high turnover. This led to a more secure and reliable system overall.
- Savings: The company saved an average of $2.5 million in hardware costs and over $1 Million in operational costs, including support, configuration, and installation. This significant financial benefit directly resulted from the efficient, low-maintenance nature of IGEL's technology.