90 Second Narrative:
Imagine a healthcare provider, struggling with Dell's compatibility issues for over a year, grappling with security risks due to a jumble of operating systems, and facing millions in fees from Microsoft. Then comes a transformative solution. They partner with IGEL and Lenovo, purchasing 18,000 IGEL OS seats. This isn't just an OS swap; it's a strategic move. IGEL repurposes existing Dell devices and works with Lenovo to provide devices pre-loaded with IGEL OS. The impact? Faster logins at care points, a smoother experience for clinicians on the move, tighter data control, and a fortified defense against malware.
But what does this mean on the ground? For the healthcare provider, it's a newfound control over their tech environment - simpler management and hassle-free updates. It's about minimizing risks, with a more secure, reliable system. And let's not forget the savings – not just in the millions of dollars from Microsoft but in the efficiency and reduced IT demands. This is a story of innovation, collaboration, and turning tech troubles into triumphs.
What was the Issue?
Dell's compatibility woes, especially with the Dragon Microphone, had been a thorn in the side of the healthcare provider for over a year. Security was compromised due to the mix of operating systems, necessitating generic logins to maintain productivity. Additionally, the looming cost of Microsoft's Data Loss Protection fees was a financial burden, threatening to escalate into millions of dollars.
What was the Solution?
A game-changing alliance formed between the healthcare provider, IGEL, and Lenovo to combat these issues. The strategic move involved purchasing 18,000 seats of IGEL OS to replace the existing Windows system. In a clever twist, IGEL repurposed some of Dell's existing devices with its OS, using SCCM for efficient integration.
Furthering this innovation, IGEL and Lenovo created a custom SKU, allowing the hospital to order devices pre-loaded with IGEL OS, facilitating wider deployment. This partnership leveraged IGEL UMS for effective multi-site management.
The fruits of this collaboration were numerous:
- Swift login times at care points, enhancing efficiency.
- An improved user experience for mobile clinicians, streamlining their workflow.
- Enhanced control over sensitive patient data, ensuring privacy and compliance.
- Reduced vulnerability to malware and other security risks, fortifying endpoint protection.
- A suite of integrated third-party solutions tailored to healthcare needs, elevating both end-user and administrative experiences.
What did this mean?
This solution simplified management, placing control back in the hands of the healthcare provider. Updates and configurations could now be managed with ease, eliminating the hassle of patching and manual interventions.
The partnership significantly minimized security risks. With a more robust and streamlined OS, the healthcare provider was now insulated from malware threats and enjoyed a simplified yet secure user experience. This change also boosted system reliability, a critical factor in healthcare.
The transition to IGEL OS and the elimination of expensive Microsoft fees led to substantial financial savings. Additionally, the increased efficiency and reduced need for extensive IT support translated to significant resource savings.