At IGEL, we’ve spent decades perfecting our software to be the best Secure Endpoint OS for connecting to Virtual Desktops/Applications. We are the easiest to manage, secure, and provide the best end-user experience.
Healthcare has unique needs, and we have proven success in helping providers achieve better patient outcomes while protecting patient confidentiality and adhering to critical security and privacy regulations.
From stateless endpoints for highly secure access to healthcare applications to embedded support for single sign-on to secure roaming and data protection, why we’re continually integrating the technologies that are critical to healthcare professionals. We’re committed to giving hospital and medical staff users a familiar, secure, and trouble-free workspace.
IGEL Integrates with Imprivata, to connect to existing and new workflows, including W365 and AVD.
Security Role:
WHAT MATTERS MOST TO THEM:
Safeguarding patient information and critical systems from cyber threats is paramount in healthcare. IGEL's Preventative Security Model offers a robust foundation for your security strategy, emphasizing zero trust and a minimized attack surface.
A Secure Operating System
IGEL OS, designed with a read-only, tamper-resistant file system, drastically reduces the risk of malware infiltration, ensuring the integrity of your healthcare applications and data.
Comprehensive Endpoint Protection
Leverage IGEL’s advanced security features, including secure boot, encrypted drives, and multi-factor authentication, to protect sensitive patient data against unauthorized access, breaches, and ransomware attacks.
Regulatory Compliance:
Easily meet and exceed stringent healthcare regulations such as HIPAA and GDPR. IGEL’s endpoint solutions streamline compliance through enhanced data protection and privacy features, ensuring patient information remains confidential and secure.
Questions to Ask:
- "Can you describe the primary cybersecurity challenges your organization currently faces?”
- "How effective do you find your current endpoint security measures in protecting against new and emerging threats?”
- "In terms of regulatory compliance, such as HIPAA and GDPR, are there areas where you're looking for improved solutions?
- "What strategies are you employing to minimize the risk of data breaches and ransomware attacks?
- How important is endpoint security in your overall cybersecurity framework, and are there specific areas you're looking to enhance?"
Email:
Dear [Security Manager], The alarming rise in cyber threats targeting healthcare data has undoubtedly put your organization on high alert, risking patient trust and regulatory compliance. You might be relying on traditional security measures, which, while necessary, often fall short against sophisticated, evolving threats. IGEL's Preventative Security Model offers a more robust solution by addressing the very architecture of your endpoints to prevent breaches before they occur.
- Enhanced Security Measures: With a read-only OS, secure boot, and encrypted storage, IGEL minimizes the risk of malware infiltration, ensuring the integrity of patient data.
- Regulatory Compliance: IGEL simplifies meeting HIPAA and GDPR requirements through its secure design, aiding in the protection of patient information and avoiding costly fines.
- Reduced Attack Surface: By eliminating unnecessary components and storing no data on endpoints, IGEL drastically reduces the potential vectors for cyber-attacks, securing your healthcare environment more effectively.
Are you interested in learning how IGEL can enhance your cybersecurity strategy while ensuring compliance and protecting patient information?
Best regards, [Your Name]
IT Manager Role
WHAT MATTERS MOST TO THEM:
As IT complexity grows, IGEL offers a streamlined approach to managing your healthcare organization's endpoints. Enjoy unparalleled simplicity and efficiency with IGEL’s solutions, designed to reduce the IT management burden while enhancing system performance and reliability
Centralized Endpoint Management
Rapid Deployment and Scalability Enhanced User Experience Utilize IGEL's Universal Management Suite (UMS) for seamless, centralized control of your endpoint environment, reducing operational overhead and freeing up IT resources for strategic initiatives.
Rapid Deployment and Scalability
Quickly onboard new devices and scale your IT infrastructure with minimal effort. IGEL’s lightweight OS and cloud compatibility facilitate easy expansion and integration with existing systems
Enhanced User Experience
IGEL ensures a consistent, responsive user experience across all endpoints, enabling healthcare staff to access critical applications and data without interruptions, thus improving patient care and operational efficiency.
Questions to Ask:
- "What are the biggest challenges you face in managing your healthcare organization's IT endpoints?”
- "How are you currently addressing the deployment and management of endpoints across your facilities?”
- "Are there specific pain points in ensuring a consistent and efficient user experience for your staff?”
- "How do you balance the need for advanced IT solutions with budgetary constraints, especially when it comes to extending the life of existing hardware?”
- "In terms of IT management, what are your top priorities for the coming year, and where does endpoint management fit into this picture?"
Email:
Dear [IT Manager]
Managing a diverse and sprawling endpoint environment in healthcare can feel like a constant battle against operational inefficiency and rising costs. You may currently be deploying piecemeal solutions that offer temporary fixes but must address endpoint management's core challenges.
IGEL's solution streamlines endpoint management across your healthcare organization, offering a unified, efficient approach that reduces complexity and operational costs.
- Centralized Endpoint Management: IGEL's Universal Management Suite (UMS) simplifies the management of your endpoints, enhancing operational efficiency and reducing IT workload.
- Rapid Deployment and Scalability: Easily onboard and manage devices across your healthcare facilities, ensuring a consistent user experience and freeing IT resources for more strategic tasks.
Would you like to explore how IGEL's endpoint management solutions can streamline your operations and contribute to better patient care?
Best regards, [Your Name]
C-Level & VP Roles:
WHAT MATTERS MOST TO THEM:
C-level executives in healthcare are tasked with making strategic decisions that enhance operational efficiency, improve patient outcomes, and ensure data security. IGEL's endpoint solutions empower leaders to achieve these goals through:
Strategic Cost Reduction
Transition to IGEL’s cloud-ready endpoints to extend hardware lifespan and reduce total cost of ownership, allowing for reallocation of resources to critical care initiatives.
Future Proof Infrastructure
Leverage IGEL’s compatibility with leading virtualization platforms and cloud services to build a flexible, scalable IT infrastructure that adapts to evolving healthcare demands
Operational Excellence
IGEL’s secure, manageable, and efficient digital workspaces streamline clinical workflows, enhance staff productivity, and improve patient experiences, driving your organization towards operational excellence
Questions to Ask:
- "What are your main strategic objectives for IT within your healthcare organization?”
- "How do you see your IT infrastructure evolving to support both current and future healthcare demands?”
- "In what ways are you looking to enhance operational efficiency and patient outcomes through technology?”
- "How do you prioritize IT investments, especially concerning digital workspaces and endpoint management?”
- "What role does sustainability and cost management play in your IT strategy, particularly regarding hardware and cloud services?"
Email:
Dear [C-level Name],
The pressure to digitally transform while ensuring the highest levels of patient care and data security is a significant challenge you're facing.
Traditional IT infrastructure may not offer the flexibility and security needed to keep pace with healthcare innovations.
IGEL's endpoint solutions are designed to modernize your IT environment, supporting your strategic goals by improving efficiency, security, and patient outcomes.
- Strategic Cost Management: Optimize your IT spending with IGEL's hybrid-cloud-ready solutions, which extend hardware life and reduce operational expenses.
- Future-Proof Technology: Easily adapt to changes in the healthcare landscape with IGEL's flexible and scalable solutions, ensuring your IT infrastructure supports long-term growth.
- Operational Excellence: IGEL enhances clinical workflows, supports remote care options, and ensures uninterrupted patient services, aligning with your mission to deliver exceptional care.
Are you interested in discussing how IGEL can align with your strategic objectives to drive innovation and operational efficiency in your healthcare organization?
Sincerely, [Your Name]
What am I looking at here??
Each area of the hospital has different challenges, workloads, and different opportunities.
Below is a way to break down these different use cases into different areas.
Each Use Case will be addressed with the following:
- Primary Challenges
- Features
- Benefits
USECASE BREAKDOWN (hit the toggle for the details)
WHAT TYPE OF USER
Back Office / Administrative
Often non-Healthcare, People working in operations, finance, marketing, etc
Remote Workers
Medical and administrative staff who need to work from home or elsewhere remotely, at least part of the time; telemedicine
WHAT ARE THEIR CHALLENGES
Back Office/Administrative
- Idle time logging into admin/EMR system & other key apps
- Endpoint device outdated and slow or disruption of hardware refresh
- Peripheral compatibility issues
- Concerns about maintaining patient confidentiality per HIPAA and GDPR
Remote Workers
- Idle time logging into admin/EMR system & other key apps
- Endpoint device outdated and slow or disruption of hardware refresh
- Poor performance or lack of support for video streaming and unified communications
- Peripheral compatibility issues
- VPNs are expensive and can be unreliable.
Benefits:
- Fast and easy onboarding
- Consistently strong performance and availability of UC apps and streaming video
- Fast & reliable multi-cloud SSO
- Self-service for app updates
- Easily switch between endpoint devices
- Fast & easy tech integrations
WHAT IS THE SOLUTION
Back office / Administrative
Features:
- IGEL OS security: Linux, tiny attack surface, a read-only, modular, chain of trust
- IGEL Ready & Day One integrations, including the latest VDI/cloud clients, UC apps, and audio/video codecs
- Shared Workplace
- ICG to enable management, control, and troubleshooting of remote users
- Insight Service
WHAT TYPE OF USER
Physicians and nurses aiding patients in need of urgent care
These are typically laptops carried by physicians, their staff, and specialists that are regularly rounding. The ability to roam the session, keep the session active at all times, and keep data in the session eclipse the initial login times to the session.
WHAT ARE THEIR CHALLENGES
Physicians and Nurses
- Idle time logging into admin/EMR system & other key apps
- Endpoint devices with fans that can move pathogens through the air
- Endpoint devices that are not tolerant to contamination/ fluids
- Peripheral compatibility issues
WHAT IS THE SOLUTION
Features
- No data kept on the endpoint
- HIPPA compliant
- IGEL OS security: Linux, tiny attack surface, read-only, modular, chain of trust
- Shared Workplace
- IGEL Ready & Day One integrations
- Extend endpoint HW life; improve performance & efficiency
- Small, fanless, and stateless thin clients that can be safely mounted on walls or other surfaces
- Insight Service
- IGEL Ready 130+ technology integrations including Imprivata SSO
Benefits
- Fast and easy onboarding
- Fast & reliable multi-cloud SSO
- Self-service for app updates
- Easily switch nurses on shared endpoint devices
- Fast & easy tech integrations
- Less HW refresh disruption
- Improved patient responsiveness
WHAT TYPE OF USER
Workstation on Wheels
Clinicians roaming between patient rooms, oftentimes with workstation-on-wheels (WOW)
CHALLENGES
Workstation on Wheels
- Idle time logging into an EMR system & other key apps
- WOW downtime during battery re-charges
- New HW replacement downtime
- Not able to work at home or use a personal device(s) per security and compliance
WHAT IS THE SOLUTION
Features:
- IGEL OS security: Linux, tiny attack surface, a read-only, modular, chain of trust
- Fast onboarding and instant access to key apps
- Imprivata integration
- Shared Workplace
- IGEL Ready & Day One integrations
- Extend endpoint HW life
Benefits:
- Much less idol downtime with less dependency on IT
- Faster SSO log-ons
- Easily switch between WOWs
- Greater availability of operating WOWs
- Faster, more efficient, improve patient care
These are hotel devices shared by staff.
- Endpoint device outdated and slow or disruption of hardware refresh
- Angry patients unhappy with wait or long duration of the check-in process
- Peripheral compatibility issues
- Self-service kiosks are slow & unreliable
These devices are physically mounted within a patient room. Their priorities are rapid access to clinical data and maintaining patient context.
WHAT TYPE OF USER
Nurses and Doctors who congregate & operate in the central area on the patient floor or wing
WHAT ARE THEIR CHALLENGES
- Idle time logging into admin/EMR system & other key apps
- Endpoint device outdated and slow or disruption of hardware refresh
- Angry patients/ visitors unhappy with wait to check or report on patients
- Peripheral compatibility issues
WHAT IS THE SOLUTION
Features
- IGEL OS security: Linux, tiny attack surface, read-only, modular, chain of trust
- Shared Workplace
- IGEL Ready & Day One integrations
- Extend endpoint HW life; improve performance & efficiency
- Insight Service
Benefits
- Fast and easy onboarding
- Fast & reliable multi-cloud SSO
- Self-service for app updates
- Easily switch nurses on shared endpoint devices
- Fast & easy tech integrations
- Less HW refresh disruption
- Improved patient responsiveness
- UCI Health Case Study
- Optimize Clinical Workflows with IGEL and Citrix
- IGEL for Healthcare
- Healthcare Overview
- Healthcare Infographic
- Intel, IGEL, and Lenovo Support Manageable Connected Clients for Mobile Telehealth
Healthcare - Call Script
Healthcare - Email TemplatesMultistep Healthcare Email
Title: Secure and Simplify Clinical endpoints with IGEL & Lenovo
Hi NAME
Focused on providing a total solution, Lenovo has rounded out its offering by partnering with leaders in this space, such as IGEL, the very best OS for endpoints connecting to the Cloud. As IGEL is designed for the Cloud, security and data compliance are built right in. Enterprise-class management can support the ecosystem of solutions required to keep your users productive, regardless of where they are, securely without needing a VPN.
IGEL and Lenovo in healthcare makes a lot of sense as giving your clinicians simple, fast, and reliable access to key applications and data has a direct positive impact on the quality of care they can provide.
- Instant and secure access to critical clinical applications and patient medical records is a requirement that cannot be compromised.
- Compliance with patient confidentiality is essential (HIPAA, GDPR, and PCI)
- Protecting data and healthcare employees from security threats such as ransomware
IGEL is a next-gen edge OS that can be baked into Lenovo devices that are continually integrating the technologies that are critical to healthcare professionals. From fully integrated support for single sign-on to secure roaming and data protection, we believe in giving healthcare users a familiar, secure, and trouble-free environment.
Take a look at the following, I know IGEL will be very keen to work with you on this.
Can we carve out an hour to see if it would fit into your plans?
Dear [Prospect],
Lenovo and IGEL can provide a comprehensive end-to-end client virtualization solution tailored for the unique needs of healthcare and your organization. Our Thin clients, such as the Lenovo ThinkCentre® M70q Tiny desktop, paired with IGEL's Endpoint OS, can offer highly secure access to healthcare applications, embedded support for single sign-on, secure roaming, and data protection.
Our partnership can provide faster login times at the point of care, better user experience for roaming clinicians, tighter control over sensitive patient data, minimized exposure to malware, and other endpoint security risks. We're committed to giving hospital and medical staff users a familiar, secure, and trouble-free workspace.
If you're interested in learning more about how Lenovo and IGEL can help your organization, please don't hesitate to contact us. We'd be happy to discuss your unique needs and show you how our solution can make a real difference for your team.
Sincerely,
Dear [Prospect],
As a healthcare provider, we understand that security, stability, and confidentiality are paramount. That's why we believe Lenovo and IGEL can make a real difference for your organization.
Our Thin clients for nursing stations, registration, and medical carts perfectly complement your virtual desktop strategy. The Lenovo ThinkCentre® M70q Tiny desktop, powered by the Intel vPro® platform, is the perfect thin client for an unrivaled healthcare PC solution in small spaces. Pair it with a Tiny-in-One monitor powered by Intel vPro® with 13th Gen Intel® Core™ processors for seamless and ergonomic productivity.
Together with IGEL, we can provide a comprehensive end-to-end client virtualization solution tailored to the unique needs of healthcare and your organization. With IGEL's Endpoint OS and Lenovo's TINY devices, clinicians have simple, fast, and reliable access to key applications and data, which directly improves the quality of care they can provide.
Our partnership offers highly secure access to healthcare applications, embedded support for single sign-on, secure roaming, and data protection. Lenovo and IGEL's combined solution can provide faster login times at the point of care, better user experience for roaming clinicians, tighter control over sensitive patient data, and minimizing exposure to malware and other endpoint security risks.
We're committed to giving hospital and medical staff users a familiar, secure, and trouble-free workspace. If you're interested in learning more about how Lenovo and IGEL can help your organization, please don't hesitate to contact us. We'd be happy to discuss your unique needs and show you how our solution can make a real difference for your team.
Sincerely