IGEL is 100% Channel and has over 18,000 customers that use the IGEL OS to securely connect to their virtual workplace.
Healthcare is over 50% of our business because in healthcare, seconds matter — and security, stability, and confidentially are paramount.
- Giving clinicians simple, fast, and reliable access to key applications and data has a direct positive impact on the quality of care they can provide.
- Comprehensive information security and compliance strategy greatly reduce risk.
At IGEL, we’ve spent decades perfecting our software to be the best Endpoint OS for connecting to Virtual Desktops/Applications. We are the easiest to manage, the most secure, and provide the best end-user experience.
Healthcare has unique needs, and we have proven success in helping providers achieve better patient outcomes while protecting patient confidentiality and adhering to critical security and privacy regulations.
From stateless endpoints for highly secure access to healthcare applications to embedded support for single sign-on to secure roaming and data protection, and why we’re continually integrating the technologies that are critical to healthcare professionals. We’re committed to giving hospital and medical staff users a familiar, secure, and trouble-free workspace.
Financial
- Reduce Helpdesk calls related to the endpoint
- Installs and updates rapidly, every 5 minutes saving IT time and money
- Easy to manage endpoints
Security
- Tighter control over sensitive patient data
- Secure, Read-Only Operating System
- Minimized exposure to malware and other endpoint security risks
- No user data stored on a device with IGEL installed
- Shadow endpoint devices on and off-premises with user acknowledgment
- Reset lost or stolen devices to default over the intranet and public internet.
- IGEL endpoints can be managed and shadowed over the internet without a VPN
- More controlled and efficient Windows upgrades and patching
User Experience
- Faster login times at the point of care
- Improves performance of the endpoint by using less local memory and CPU
- Provides a consistent end-user experience
- IGEL can be transparent to the end-user, mimicking the experience teh user has today.
- Send messages and alerts quickly to devices.
- How are you ensuring compliance with HIPAA, GDPR, and other patient privacy/ security requirements?
- If you use virtual desktops, how do you stay current with the latest client software from Citrix, VMware, and Microsoft?
- What solutions are you using for single sign-on and multi-factor authentication? How do you ensure staying current with the latest SSO/MFA products?
- Do you need encrypted key transmission and a USB to LAN proxy?
- How long does it take to deploy and stand-up endpoints in your emergency, urgent care rooms, and patient rooms? How long for your workstations on wheels (WOWs)?
- Are you accessing any cloud-based workloads?
WHAT IS THIS FANTASTIC VISUAL?
Each area of the hospital has different challenges, workloads, and different opportunities.
Below is a way to break down these different use cases into different areas.
Each Use Case will be addressed with the following:
- Primary Challenges
- Features
- Benefits
USECASE BREAKDOWN (hit the toggle for the details)
WHAT TYPE OF USER
Back Office / Administrative
Often non-Healthcare, People working in operations, finance, marketing, etc
Remote Workers
Medical and administrative staff who need to work from home or elsewhere remotely, at least part of the time; telemedicine
WHAT ARE THEIR CHALLENGES
Back Office/Administrative
- Idle time logging into admin/EMR system & other key apps
- Endpoint device outdated and slow or disruption of hardware refresh
- Peripheral compatibility issues
- Concerns about maintaining patient confidentiality per HIPAA and GDPR
Remote Workers
- Idle time logging into admin/EMR system & other key apps
- Endpoint device outdated and slow or disruption of hardware refresh
- Poor performance or lack of support for video streaming and unified communications
- Peripheral compatibility issues
- VPNs are expensive and can be unreliable.
Benefits:
- Fast and easy onboarding
- Consistently strong performance and availability of UC apps and streaming video
- Fast & reliable multi-cloud SSO
- Self-service for app updates
- Easily switch between endpoint devices
- Fast & easy tech integrations
WHAT IS THE SOLUTION
Back office / Administrative
Features:
- IGEL OS security: Linux, tiny attack surface, a read-only, modular, chain of trust
- IGEL Ready & Day One integrations, including the latest VDI/cloud clients, UC apps, and audio/video codecs
- Shared Workplace
- ICG to enable management, control, and troubleshooting of remote users
- Insight Service
WHAT TYPE OF USER
Physicians and nurses aiding patients in need of urgent care
These are typically laptops carried by physicians, their staff, and specialists that are regularly rounding. The ability to roam the session, keep the session active at all times, and keep data in the session eclipse the initial login times to the session.
WHAT ARE THEIR CHALLENGES
Physicians and Nurses
- Idle time logging into admin/EMR system & other key apps
- Endpoint devices with fans that can move pathogens through the air
- Endpoint devices that are not tolerant to contamination/ fluids
- Peripheral compatibility issues
WHAT IS THE SOLUTION
Features
- No data kept on the endpoint
- HIPPA compliant
- IGEL OS security: Linux, tiny attack surface, read-only, modular, chain of trust
- Shared Workplace
- IGEL Ready & Day One integrations
- Extend endpoint HW life; improve performance & efficiency
- Small, fanless, and stateless thin clients that can be safely mounted on walls or other surfaces
- Insight Service
- IGEL Ready 130+ technology integrations including Imprivata SSO
Benefits
- Fast and easy onboarding
- Fast & reliable multi-cloud SSO
- Self-service for app updates
- Easily switch nurses on shared endpoint devices
- Fast & easy tech integrations
- Less HW refresh disruption
- Improved patient responsiveness
WHAT TYPE OF USER
Workstation on Wheels
Clinicians roaming between patient rooms, oftentimes with workstation-on-wheels (WOW)
CHALLENGES
Workstation on Wheels
- Idle time logging into an EMR system & other key apps
- WOW downtime during battery re-charges
- New HW replacement downtime
- Not able to work at home or use a personal device(s) per security and compliance
WHAT IS THE SOLUTION
Features:
- IGEL OS security: Linux, tiny attack surface, a read-only, modular, chain of trust
- Fast onboarding and instant access to key apps
- Imprivata integration
- Shared Workplace
- IGEL Ready & Day One integrations
- Extend endpoint HW life
Benefits:
- Much less idol downtime with less dependency on IT
- Faster SSO log-ons
- Easily switch between WOWs
- Greater availability of operating WOWs
- Faster, more efficient, improve patient care
These are hotel devices shared by staff.
- Endpoint device outdated and slow or disruption of hardware refresh
- Angry patients unhappy with wait or long duration of the check-in process
- Peripheral compatibility issues
- Self-service kiosks are slow & unreliable
These devices are physically mounted within a patient room. Their priorities are rapid access to clinical data and maintaining patient context.
WHAT TYPE OF USER
Nurses and Doctors who congregate & operate in the central area on the patient floor or wing
WHAT ARE THEIR CHALLENGES
- Idle time logging into admin/EMR system & other key apps
- Endpoint device outdated and slow or disruption of hardware refresh
- Angry patients/ visitors unhappy with wait to check or report on patients
- Peripheral compatibility issues
WHAT IS THE SOLUTION
Features
- IGEL OS security: Linux, tiny attack surface, read-only, modular, chain of trust
- Shared Workplace
- IGEL Ready & Day One integrations
- Extend endpoint HW life; improve performance & efficiency
- Insight Service
Benefits
- Fast and easy onboarding
- Fast & reliable multi-cloud SSO
- Self-service for app updates
- Easily switch nurses on shared endpoint devices
- Fast & easy tech integrations
- Less HW refresh disruption
- Improved patient responsiveness
Based on audience, find Primary Challenges and how IGEL and Lenovo can improve their jobs.
(Please use the drop down for more)
Engineer:
EUC Architect, Senior Technician, Systems Engineer, Consultant
- Difficult to protect the organization from malware/ ransomware
- Must enable and maintain work-from-anywhere
- Need to maintain high performance end-user experiences
- EUC products and technologies must easily integrate with existing and future products and technologies
- Endpoint strategy must be multi-cloud ready
- IGEL OS security: Linux, tiny attack surface, read-only, modular, chain of trust
- IGEL Ready & Day One integrations
- Extend endpoint HW life; improve performance & efficiency
- Use small, efficient, cost-effective thin clients
- 110+ IGEL Ready integrations
- Best route to the cloud: IGEL OS 12 with multi-cloud, SSO, fast onboarding, self-service app store, etc.
- More secure endpoints, reduced malware exposure
- Offer choice of preferred endpoint devices
- More effective end-users
- Less end-user dependency on IT
- Consistently excellent end-user experiences
- Confidence that IGEL OS is multi-cloud and cloud era ready – “future proof”
Manager:
VP, Director, Senior Manager of EUC / Windows / Platforms
- Difficult to protect the organization from malware/ ransomware
- Managing and controlling off-network at-home or mobile workers
- Responsible for adhering to patient information confidentiality mandates like HIPAA/GDPR
- Shrinking or static IT budget
- Economic and disruption burden of regular endpoint hardware refreshes
- Lots of time wasted configuring and maintaining fat client endpoints
- Too many trouble tickets from unhappy end-users
- Workstations on wheels need frequent battery re-charges
- IGEL OS security: Linux, tiny attack surface, read-only, modular, chain of trust
- Platform independent, use any x86-64 endpoints
- Ease and scalability of UMS
- Manage and control users anywhere with ICG without VPNs
- Extend endpoint HW life; improve performance & efficiency
- Use small, efficient, cost-effective thin clients
- 110+ IGEL Ready and Day One integrations
- Best route to the cloud: IGEL OS 12 with multi-cloud, SSO, fast onboarding, self-service app store, etc.
- More secure endpoints, reduced malware exposure
- Offer choice of preferred endpoint devices, easy M&A transactions
- Happier, more effective end-users
- Greater availability of operating WOWs
- Less end-user dependency on IT, many fewer trouble tickets
- Use energy-efficient thin clients
- Self-service kiosks with good performance
- Full mgmt & control of remote users and devices
- Strong troubleshooting and helpdesk support for home/remote staff
- UCI Health Case Study
- Optimize Clinical Workflows with IGEL and Citirx
- IGEL for Healthcare
- Healthcare Overview
- Healthcare Infographic
- Intel, IGEL, and Lenovo Support Manageable Connected Clients for Mobile Telehealth
Title: Secure and Simplify Clinical endpoints with IGEL & Lenovo
Hi NAME
Focused on providing a total solution, Lenovo has rounded out its offering by partnering with leaders in this space, such as IGEL, the very best OS for endpoints connecting to the Cloud. As IGEL is designed for the Cloud, security and data compliance are built right in. Enterprise-class management can support the ecosystem of solutions required to keep your users productive, regardless of where they are, securely without needing a VPN.
IGEL and Lenovo in healthcare makes a lot of sense as giving your clinicians simple, fast, and reliable access to key applications and data has a direct positive impact on the quality of care they can provide.
- Instant and secure access to critical clinical applications and patient medical records is a requirement that cannot be compromised.
- Compliance with patient confidentiality is essential (HIPAA, GDPR, and PCI)
- Protecting data and healthcare employees from security threats such as ransomware
IGEL is a next-gen edge OS that can be baked into Lenovo devices that are continually integrating the technologies that are critical to healthcare professionals. From fully integrated support for single sign-on to secure roaming and data protection, we believe in giving healthcare users a familiar, secure, and trouble-free environment.
Take a look at the following, I know IGEL will be very keen to work with you on this.
Can we carve out an hour to see if it would fit into your plans?
Dear [Prospect],
Lenovo and IGEL can provide a comprehensive end-to-end client virtualization solution tailored for the unique needs of healthcare and your organization. Our Thin clients, such as the Lenovo ThinkCentre® M70q Tiny desktop, paired with IGEL's Endpoint OS, can offer highly secure access to healthcare applications, embedded support for single sign-on, secure roaming, and data protection.
Our partnership can provide faster login times at the point of care, better user experience for roaming clinicians, tighter control over sensitive patient data, minimized exposure to malware, and other endpoint security risks. We're committed to giving hospital and medical staff users a familiar, secure, and trouble-free workspace.
If you're interested in learning more about how Lenovo and IGEL can help your organization, please don't hesitate to contact us. We'd be happy to discuss your unique needs and show you how our solution can make a real difference for your team.
Sincerely,
Dear [Prospect],
As a healthcare provider, we understand that security, stability, and confidentiality are paramount. That's why we believe Lenovo and IGEL can make a real difference for your organization.
Our Thin clients for nursing stations, registration, and medical carts perfectly complement your virtual desktop strategy. The Lenovo ThinkCentre® M70q Tiny desktop, powered by the Intel vPro® platform, is the perfect thin client for an unrivaled healthcare PC solution in small spaces. Pair it with a Tiny-in-One monitor powered by Intel vPro® with 13th Gen Intel® Core™ processors for seamless and ergonomic productivity.
Together with IGEL, we can provide a comprehensive end-to-end client virtualization solution tailored to the unique needs of healthcare and your organization. With IGEL's Endpoint OS and Lenovo's TINY devices, clinicians have simple, fast, and reliable access to key applications and data, which directly improves the quality of care they can provide.
Our partnership offers highly secure access to healthcare applications, embedded support for single sign-on, secure roaming, and data protection. Lenovo and IGEL's combined solution can provide faster login times at the point of care, better user experience for roaming clinicians, tighter control over sensitive patient data, and minimizing exposure to malware and other endpoint security risks.
We're committed to giving hospital and medical staff users a familiar, secure, and trouble-free workspace. If you're interested in learning more about how Lenovo and IGEL can help your organization, please don't hesitate to contact us. We'd be happy to discuss your unique needs and show you how our solution can make a real difference for your team.
Sincerely